READY FOR A UNIQUE WORK EXPERIENCE?

Do you want to work at a place where you’re never bored?

Do you like to be a critical part of a larger process?

Do you have ideas and like to get things done?

If the above is true, Visionary Broadband might be the place for you. Visionary is a pioneering ISP in the Rockies, starting in Wyoming in 1994. Founded alongside a garage band, Visionary has grown to become a technologically and geographically diverse ISP covering a four-state region and providing more than 20,000 customers with Internet access. Visionary has over 150 employees across Wyoming, Colorado, Montana, and New Mexico working in diverse roles to support our network.

Our employees are people who like to get things done, and often, by being a little more creative than the other guy. We offer opportunities for development and growth, along with a competitive total compensation package, including health benefits, matched 401K and paid time off including parental leave. And…did we mention free internet? That too.

Perks & Benefits

We've got you covered!

Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their families. Our Medical insurance is through BCBS/WY, $1,000 deductible 80/20 co-pay and includes Vision & Dental. Visionary currently pays 75% of the health insurance premiums.

Family Matters

Family is important, so Visionary offers new parents four weeks of paid time off to enjoy their new addition! We also support and accommodate employees who need to use additional time off and FMLA leave.

Work-life Balance

Quality time outside of the office is vital to our employees’ satisfaction at work! That’s why our flexible PTO plan encourages team members to utilize their paid time off so they can return to work refreshed. Employees earn three (3) weeks of PTO per year with an additional week after five (5) years of service. Additionally, we offer holiday pay seven (7) holidays per year.

Save for the Future

We match up to 6% of your annual salary in 401K through Fidelity Investments.

Free Internet!

We think our internet is so good, we want employees to have it too!

Growth and Opportunity!

As a growing and expanding company, Visionary wants to see our employees have a pathway to more responsibility and achievement. You can grow here.

Join the Visionary today !

Visionary Broadband seeks a qualified individual to fulfill the role of Field Technician/Installer. This full-time, hourly position will join the Wireless team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

Opening in Pagosa Springs/Durango CO
Opening in Gypsum/Eagle CO
Opening in Butte MT

Job Overview:

As the Field Technician/Installer, you will install wireless internet and VOIP at customer locations, both residential and commercial. This includes, but is not limited to, basic router programming, installation of equipment (i.e., dishes, mounts, Cat 5 cabling, etc.), completion of work orders, and other tasks assigned by the VP of Wireless.

Duties and Responsibilities:

Represent Visionary Broadband in a professional manner, emphasizing excellent customer service performing wireless internet installations, repairs, removals, etc..
Must be able to physically lift up to 50 pounds.
Excellent communication skills, both verbal and written, is necessary.
Possess integrity and a dedication to results.
Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors.
Interact with customers over the phone and in person.
Must have a valid driver license and be insurable to drive a company vehicle.
Must be able handle and climb a ladder.
Must be willing to travel within the region 25% of the time.
Other duties as assigned.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

High school diploma or equivalent education experience.
Excellent communication skills, both verbal and written.
Excellent organizational skills and must be detail oriented.
Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
Flexibility to work outside of standard 8am-5pm hours and be willing to travel on a limited basis.

Physical Requirements:

95%+ / - of the time will be spent walking and standing in the field with various weather conditions, as well as occasional lifting and / or carrying and / or pushing / pulling of items less than 75lbs.
Visual and audio acuity is essential to this position.

Opening in:

Gillette, WY

Job Overview:

Our rapidly growing retail business is looking for an accomplished, up-beat and friendly individual to join our team as a Billing Clerk. The successful candidate for this role will have a strong command of the company’s billing and customer service policies and be very attentive to detail.

Duties and Responsibilities:

Correspond with customers to resolve billing issues and queries.
Update and maintain billing records and documentation everyday.
Interact with customers to respond to specific requirements.
Perform assigned administration related duties and responsibilities.
Maintain invoice records and support documents.
Collaborate with other departments to cater to customer needs.
Evaluate, analyze and verify dates of service and billed amounts.
Verify completeness and accuracy in client information before billing period.
Initiate and perform additional billing responsibilities to meet set goals.
Verify billing information accuracy and revise errors.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

High school diploma/GED required (Associate degree in a business-related field preferred).
Ability to be very attentive to details.
Must have computer experience and basic knowledge of Microsoft Office products and Google Documents.
Must be available to work occasional times outside of the normal 8-5 working schedule.

Openings in:

Gillette, WY

Duties and Responsibilities:

Collaborate with other engineers and the CTO to design small, medium, and large sub-networks as part of the overall service provider network.
Design and maintain subscriber access systems.
High level network troubleshooting (routing, switching, mpls, bgp, ospf).
Install and configure network equipment.
Plan for network growth and carry out changes to the network to facilitate that growth.
Plan and integrate the network-side of company acquisitions.
Mentor junior Network Engineers and Network Administrators.
Delegate network-related tasks to junior staff.
Dealing with escalated network support issues.
Create clean and intuitive physical and logical network drawings.
Reporting to CTO and performs other duties as requested.

Qualifications:

7+ years’ experience, preferably in a service provider environment.
Passionate about networks and self-motivated.
Require little direction and handholding.
Advanced knowledge of network operating systems including Cisco IOS/IOS-XE and Juniper JunOS.
Advanced knowledge of BGP.
Advanced knowledge of MPLS and MPLS-based services.
Advanced knowledge of OSPF.
Advanced knowledge of QoS and differentiated services.
Solid understanding of fiber optic technologies.
High level problem-solving and communication skills.
Ability to interpret data from network troubleshooting tools such as tcpdump and network traces.
Familiarity with network monitoring and SNMP.
Ability to use drawing software to create network drawings.
CCNP/JNCIP or CCIE is a big plus.
MEF certification or MEF knowledge is a big plus.
Proficiency with scripting such as Python and PHP a plus.

Opening in:

Gillette, WY

Job Overview:

Our rapidly growing retail business is looking for an accomplished, up beat and friendly individual to join our team as Network Administrator.

Duties and Responsibilities:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

Carry out the configuration of routing and switching equipment according to a design.
Maintenance of network equipment including software upgrades, replacements, and configuration backups.
Troubleshoot, diagnose, and resolve issues with existing IP switched and routed access networks (non-core) (including OSPF, OSPFv2, BGP, MP-BGP, LDP, RSVP and MPLS), escalate if necessary.
Troubleshoot and resolve escalated customer trouble tickets.
Provisioning and maintenance of layer 2/3 customer services including DIA, l2vpn and l3vpn.
Monitor network performance to decide if changes may need made.
Participate in an on-call rotation. The rotation is typically one week per month, but can change at any time due to staffing changes.
Carry out scheduled network maintenances.
Other duties as assigned.

Visionary Broadband seeks a qualified individual to fulfill the role of Wireless Infrastructure Specialist. This full-time, hourly position will join the Wireless Admin Group (WAG) team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

Opening in:

Gillette, WY

Job Overview:

As the Wireless Infrastructure Specialist, you are responsible for the upkeep, configuration, and reliable operation of the Company’s wireless infrastructure. You provide support to the Tower Crews through provisioning, troubleshooting, etc. of access pints and backhauls.

Duties and Responsibilities:

Access Point - Provisioning.
Access Point - Upkeep.
Access Point - Troubleshooting.
Access Point - Load balancing.
Wireless backhauls turn up/maintenance.
Frequency coordination (5GHz/3GHz).
Frequency drawing (5GHz/3GHz).
Ubiquiti Air control ownership.
Cambium CnMaestro ownership.
Telrad Breezeview ownership.
Ubiquiti UNMS ownership.
Speed upgrade requests.
Work order review.
Participate in an on-call rotation. The rotation is typically one week per month but can change at any time due to staffing changes.
Assist installers calling in with regards to wireless issues.
Other duties as assigned.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

High school diploma or equivalent required.
Three or more years of telecom experience.
Excellent communication skills, both verbal and written.
Excellent organizational skills and must be detail oriented.
Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
Flexibility to work outside of standard 8am-5pm hours.
Strong analytical and critical thinking skills with demonstrated problem solving abilities.

Physical Requirements:

This position requires sitting to complete work with a computer using a variety of software & GIS applications and telephone.
Visual and audio acuity is essential to this position.

Opening in:

Cheyenne, WY

Job Overview:

The Community Relations Specialist is responsible for growing, shaping, and maintaining the company’s relationship with communities and stakeholders. This position is tasked with identifying community opportunities, maintaining existing community relations, and promoting positive public awareness of the company through outreach and external communications.

Duties and Responsibilities:

Identify and build relationships with new community contacts and nurture relationships with existing contacts.
Populate social media platforms with regular content and moderate comments.
Draft press releases and media summaries.
Plan and execute internal and external company events.
Manage company photography.
Ensure all communication is cohesive with the brand image.
Track and analyze media coverage to inform future campaigns.
Create and edit company collateral for distribution.
Provide community outreach and track company sponsorships and donation.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

High school diploma or equivalent required.
Excellent communication skills, both verbal and written.
Excellent organizational skills and must be detail oriented.
Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
Flexibility to work outside of standard 8am-5pm hours and be willing to travel on a limited basis.

Visionary Broadband seeks a qualified individual to fulfill the role of Tower Technician. This full-time, hourly position will join the Wireless team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

Opening in Gillette WY

Duties and Responsibilities:

Tower Technician installs equipment on Tower.
Assembling electronic equipment in racks/cabinets, plumbing all RF, wiring.
Telecom installation of RF/ground/power/telecommunications cabling.
Completion of client and company checklists, photos, and test results typically communicated to management (emails, uploads to FTP, Web Interface, etc.).
Maintain network documentation with a very high level of accuracy.
Completing work that is assigned while on 240hour "on call" duty to resolve any tower-related or customer issues.

Physical Requirements:

Work at Tower heights for duration of day.
Lift and carry up to and above 75 pounds.
Travel by truck.
Continually required to utilize hand and finger dexterity.
Continually required to climb, balance, bend, stoop, kneel, or crawl.
Exposure to moving mechanical parts.
Exposure to high, precarious places.
Exposure to outside weather conditions.

Visionary Broadband is seeking a people focused, driven profession to join our team as Talent Coordinator. In this role, the successful candidate will have the opportunity to deliver on developing our talent pipeline, hiring talent aligned with our principles and growing our employer brand.

Opening in Gillette WY

Duties and Responsibilities:

Develops key relationships internally with hiring managers and business partners and externally with the community and colleges.
Assists in implementation and use of technology to increase HR process efficiencies and value creation.
Crafts and updates job descriptions.
Posts new positions and sources applicants.
Scheduling and conducting of interviews.
Performs background checks and administers pre-employment testing.
Manages full recruitment cycle – pre-hire to onboarding, ensuring a positive candidate and employee experience.
Develops key talent measures.
Assists and play integral part in the development of an all inclusive HRIS: Manages applicant tracking system framework and workflows.
Leads and supports activities related to employee engagement.
Assists in retention projects and tracking efforts.
Participates in special projects and events.
Other HR related duties as assigned.

Qualifications:

Excellent verbal, written and interpersonal communication skills – ability to interface with all levels of the organization.
Ability to maintain confidential information.
Strong organizational skills and ability to pivot with priorities.
Must have an eye for process improvements.
Ability to work independently and as an integral part of the team.
5+ years of Human Resource experience.
3-5 years of Recruiting experience.
High School Diploma or equivalent.
Experience in a Talent or Human Resources support role.
Experience utilizing an HRIS System.
General knowledge of telecommunications services (i.e., internet, wireless, fiber, etc.).

Disclosure

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, marital status, parental status, Pregnancy or maternity status, genetic information, sexual orientation, gender identity or expression, transgender status or reassignment, veteran's status, political affiliation, age or disability. Or any other status protected by applicable Federal, State or local law.

Visionary Communications, Inc. is an EEO Employer- Minorities/Women/Disabled/Veterans.

NOTE: Visionary Communications conducts a thorough pre-employment background check including employment history, compensation verification (W-2/Paystubs), education verification and criminal background. Additionally, some positions require drug testing, review of driving records, credit checks, as well as the ability for the candidate to pass the federal governments “Public Trust” background screening. The omission and/or misrepresentation of any fact from or on any application, resume, cover letter, or other information provided in connection with the application process or during any interview will result in immediate rejection of such application or, if the applicant is hired, will be cause for immediate dismissal.

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