Openings in:

• Gillette, WY

Duties and Responsibilities:

• Collaborate with other engineers and the CTO to design small, medium, and large sub-networks as part of the overall service provider network.
• Design and maintain subscriber access systems.
• High level network troubleshooting (routing, switching, mpls, bgp, ospf).
• Install and configure network equipment.
• Plan for network growth and carry out changes to the network to facilitate that growth.
• Plan and integrate the network-side of company acquisitions.
• Mentor junior Network Engineers and Network Administrators.
• Delegate network-related tasks to junior staff.
• Dealing with escalated network support issues.
• Create clean and intuitive physical and logical network drawings.
• Reporting to CTO and performs other duties as requested.

Qualifications:

• 7+ years’ experience, preferably in a service provider environment.
• Passionate about networks and self-motivated.
• Require little direction and handholding.
• Advanced knowledge of network operating systems including Cisco IOS/IOS-XE and Juniper JunOS.
• Advanced knowledge of BGP.
• Advanced knowledge of MPLS and MPLS-based services.
• Advanced knowledge of OSPF.
• Advanced knowledge of QoS and differentiated services.
• Solid understanding of fiber optic technologies.
• High level problem-solving and communication skills.
• Ability to interpret data from network troubleshooting tools such as tcpdump and network traces.
• Familiarity with network monitoring and SNMP.
• Ability to use drawing software to create network drawings.
• CCNP/JNCIP or CCIE is a big plus.
• MEF certification or MEF knowledge is a big plus.
• Proficiency with scripting such as Python and PHP a plus.

Opening in:

• Gillette, WY

Job Overview:

Our rapidly growing retail business is looking for an accomplished, up beat and friendly individual to join our team as Network Administrator.

Duties and Responsibilities:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• Carry out the configuration of routing and switching equipment according to a design.
• Maintenance of network equipment including software upgrades, replacements, and configuration backups.
• Troubleshoot, diagnose, and resolve issues with existing IP switched and routed access networks (non-core) (including OSPF, OSPFv2, BGP, MP-BGP, LDP, RSVP and MPLS), escalate if necessary.
• Troubleshoot and resolve escalated customer trouble tickets.
• Provisioning and maintenance of layer 2/3 customer services including DIA, l2vpn and l3vpn.
• Monitor network performance to decide if changes may need made.
• Participate in an on-call rotation. The rotation is typically one week per month, but can change at any time due to staffing changes.
• Carry out scheduled network maintenances.
• Other duties as assigned.

Visionary Broadband seeks a qualified individual to fulfill the role of Tower Technician. This full-time, hourly position will join the Wireless team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

• Opening in Gillette WY

Duties and Responsibilities:

• Tower Technician installs equipment on Tower.
• Assembling electronic equipment in racks/cabinets, plumbing all RF, wiring.
• Telecom installation of RF/ground/power/telecommunications cabling.
• Completion of client and company checklists, photos, and test results typically communicated to management (emails, uploads to FTP, Web Interface, etc.).
• Maintain network documentation with a very high level of accuracy.
• Completing work that is assigned while on 240hour "on call" duty to resolve any tower-related or customer issues.

Physical Requirements:

• Work at Tower heights for duration of day.
• Lift and carry up to and above 75 pounds.
• Travel by truck.
• Continually required to utilize hand and finger dexterity.
• Continually required to climb, balance, bend, stoop, kneel, or crawl.
• Exposure to moving mechanical parts.
• Exposure to high, precarious places.
• Exposure to outside weather conditions.

Opening in:

• Casper, WY
• Sheridan, WY
• Spokane, WA

Job Overview:

Our rapidly growing retail business is looking for an accomplished, up-beat and friendly individual to join our team as a Technical Support Specialist in our Sheridan office. The successful candidate for this role will have a strong command of the company’s network and customer database and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. We need an enthusiastic individual who can listen to customer issues and then offer a unique and innovative solution to each problem.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• Understanding of computers from Windows to Mac. As well as internet-based applications such as email apps and Browsers.
• Basic understanding of networking and networking equipment.
• Showing attention to detail and documentation.
• Customer service skills and working with customers over the phone as well as in person.
• Patience and a willingness to learn, this is a must.
• Ability to work in multiple systems at the same time.

Visionary Broadband seeks a qualified individual to fulfill the role of Field Technician/Installer. This full-time, hourly position will join the Wireless team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

Openings in

• Gunnison, CO
• Cheyenne, WY

Job Overview:

As the Field Technician/Installer, you will install wireless internet and VOIP at customer locations, both residential and commercial. This includes, but is not limited to, basic router programming, installation of equipment (i.e., dishes, mounts, Cat 5 cabling, etc.), completion of work orders, and other tasks assigned by the VP of Wireless.

Duties and Responsibilities:

• Represent Visionary Broadband in a professional manner, emphasizing excellent customer service performing wireless internet installations, repairs, removals, etc..
• Must be able to physically lift up to 50 pounds.
• Excellent communication skills, both verbal and written, is necessary.
• Possess integrity and a dedication to results.
• Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors.
• Interact with customers over the phone and in person.
• Must have a valid driver license and be insurable to drive a company vehicle.
• Must be able handle and climb a ladder.
• Must be willing to travel within the region 25% of the time .
• Other duties as assigned.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• High school diploma or equivalent education experience.
• Excellent communication skills, both verbal and written.
• Excellent organizational skills and must be detail oriented.
• Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
• Flexibility to work outside of standard 8am-5pm hours and be willing to travel on a limited basis.

Physical Requirements:

• 95% +/- of the time will be spent walking and standing in the field with various weather conditions, as well as occasional lifting and / or carrying and / or pushing / pulling of items less than 75lbs.
• Visual and audio acuity is essential to this position.
• Travel by truck.
• Continually required to utilize hand and finger dexterity.
• Continually required to climb, balance, bend, stoop, kneel, or crawl.
• Exposure to moving mechanical parts.
• Exposure to high, precarious places.
• Exposure to outside weather conditions.

Visionary Broadband seeks a qualified individual to fulfill the role of Technician – Fiber Design This full-time, hourly position will join the Fiber team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region. The position will preferably be based out of Gillette, WY, with a secondary option of Canon City, CO; with ability to travel to core markets within Wyoming and Colorado.

Opening in

• Gillette, WY

Job Overview:

As the Fiber Design Technician you will work closely with a lead Fiber Engineer to fulfill designs and bring projects to completion, as well as work on existing Visionary fiber systems. This includes, but is not limited to, basic network design, inputting information into key systems, review of fiber plant builds, bill of material creation, some material management, answering project-related questions, site visits, and other tasks assigned by the lead Engineer. A candidate may have some understanding and experience of telecom OSP principles and procedures, primarily in a fiber-based environment. A strong candidate will bring a desire to learn, knowledge of GIS-based platforms, and good communications abilities.

Duties and Responsibilities:

• Work with a team of experienced engineers to design fiber builds both small and large, including contributing to and making decisions on fiber brands, sizes, types, counts, and placement.
• Visit and maintain head ends and central offices as directed by fiber team.
• Create tracking documentation for elements of fiber projects such as inventory, construction, and more, in conjunction with a project management team and within project management software(s).
• Input mapping data as directed by a lead Engineer.
• Perform on-site field work, including measuring, picture taking, pole analysis, and more.
• Strong emphasis on accountability and action-item-follow-through specifically related to the deployment of fiber OSP projects.
• Collaborate with internal and external partners to ensure overall project success.
• Comply with and respond to federal, state, and local regulations.
• Successfully close out projects and define successes and opportunities for future projects to include process and operational improvement.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• High school diploma or equivalent education experience.
• Excellent communication skills, both verbal and written.
• Excellent organizational skills and must be detail oriented.
• Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
• Flexibility to work outside of standard 8am-5pm hours and be willing to travel on a limited basis.
• Strong analytical and critical thinking skills with demonstrated problem solving abilities.

Physical Requirements:

• This position requires sitting to complete work with a computer using a variety of software & GIS applications and telephone.
• 60%+ / - of the time will be spent walking and standing in the field with various weather conditions, as well as occasional lifting and / or carrying and / or pushing / pulling of items less than 25lbs.
• Visual and audio acuity is essential to this position.

Visionary Broadband seeks a qualified individual to fulfill the role of Outside Plant (OSP) Underground Foreman and lead Visionary’s underground fiber optic construction team. This full-time, salaried position will join the Fiber team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region. The position can be based out of Visionary offices in Colorado or Wyoming, with anticipated travel in the surrounding region. This position will report to the Vice President of Fiber, but will spend most of the time working with regional construction managers in Colorado, Wyoming, and future territories as Visionary expands.

Opening in

• Wyoming or Colorado

Job Overview

The Underground Foreman will work closely with Visionary’s Engineering and Construction Management teams to travel throughout Visionary territories building and maintaining fiber optic plant. They will oversee and manage construction on fiber projects with underground elements including but not limited to trenching, boring, drop(s), placing and maintaining handholes, pedestals, and plant maintenance on an existing and expanding network. A successful candidate must have experience with underground fiber placing specifications and concepts, as well as an understanding of fiber engineering concepts and general industry best practices, and a willingness to travel and learn. Visionary is a service provider in varied terrains and with many different types of plant including underground and aerial, as well as fiber to the premise. A successful candidate will have an adaptive and forward-thinking mindset, able to read and red line placing prints, provide critical in-field feedback, and communicate quickly when decisions must be made.

Duties and Responsibilities:

• Supervise all underground construction operations to be completed in accordance with Visionary and industry specifications. This includes ensuring all employees are working safely and productively.
• Provide on-the-job (OJT) training for employees or new hires working under Foreman’s direction on construction practices and methods that ensure a safe and productive work environment.
• As the job requires, operate all requisite machinery safely to ensure the job is completed.
• Assign daily production to in-house and subcontracted laborers and crews in partnership with a regional construction manager.
• Ensure day-to-day materials for work crews are available and on-site in partnership with construction management and inventory.
• Resolve complaints with property owners in areas where personnel are working.
• Review daily production reports, material usage sheets, keep track of work hours, complete and maintain accurate “as-built” maps for areas built.
• Cross-train fixed wireless and splicing staff to be able to perform underground construction on an as-needed basis.
• Oversee in conjunction with Visionary leadership hiring and staffing appropriately as jobs are given.
• In partnership with Visionary’s fleet management team, oversee vehicle and machine maintenance.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• High school diploma or equivalent required.
• 5 or more years of telecom underground construction experience.
• A valid driver’s license and eligibility to obtain a required license for commercial as needed.
• Good communication skills, both verbal and written.
• Detail oriented.
• Ability to pass a drug test and background screen.
• Knowledge of fiber mapping software a plus.
• Flexibility to work outside of standard 8am-5pm hours and be willing to travel throughout a large service territory.
• Strong analytical and critical thinking skills with demonstrated problem solving abilities.

Physical Requirements

• 90%+/- of the time will be spent walking and standing in the field or splice lab with various weather conditions.
• Visual and audio acuity is essential to this position.

Opening in:

• Gunnison, CO

Job Overview:

Visionary Broadband seeks an accomplished, upbeat, and friendly individual to join our team as a Customer Service Representative. The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.

Duties and Responsibilities:

• Be the leading face of the Company representing Visionary Broadband in a professional manner, providing excellent customer service to all new and existing customers.
• Answer incoming customer calls regarding new service, products, billing issues, service questions and general client concern.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Update customer information in the customer service database during and after each call.
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• High school diploma/GED required (Associate degree in a business-related field preferred.
• Ability to always remain professional and courteous with customers.
• Must have computer experience and basic knowledge of Microsoft Office products and Google Documents.
• Excellent verbal and written communications skills.
• Must be available to work occasional times outside of the normal 8-5 working schedule.