In order to utilize your full connection speed with our fast connections (like our 50mbps wireless), we recommend either plugging directly into your router
, or using a wireless AC router
for wifi. AC is the most recent wireless standard, and it is much better at supplying faster speeds at further distances than the older wireless standards (b, g, and n). If you use wifi, but you do not have a wireless AC router
, you may experience speeds that are slower than the advertised rate.
We have wireless AC routers available for purchase, but any AC router
should work. The brands we recommend are Apple, Netgear, and D-link. The brands we recommend avoiding are Cisco/Linksys and Belkin. If you do not get the router
from us, you will need to call us to configure the router
settings for the internet.
To take advantage of the wireless AC standard, your devices will also need to support wireless AC. Wireless cards and USB dongles (not sold by Visionary) can be used to add this functionality if it does not already exist. AC routers also support the older wireless standards so older devices will still connect, but they may not be able to get full speed.
Even if you have an AC router
, we cannot guarantee full speed over wifi. There are many other factors that can cause slow speeds like wireless channel interference in the house, low-end wifi equipment, or computer issues.