Business Residential

Customer Service: 1.888.682.1884    Technical Support: 1.877.288.8389

	Contact Us About Support Services Home Knowledge Base Search Browse By Category ..... Getting Started: Dial-Up ..... Broadband .......... DSL .......... Wireless ..... Dial-Up .......... Mac .......... Other .......... Windows ..... Email .......... Eudora .......... General .......... Incredimail .......... Mac .......... Netscape .......... Other .......... Outlook .......... Outlook Express .......... Thunderbird .......... Turn Off Email Scanning .......... Webmail ..... General Internet ..... Internet Browsers .......... General Browsing Problems & Errors .......... Internet Explorer .......... Mozilla Firefox .......... Netscape .......... Other .......... Safari ..... Networking .......... Mac .......... Other .......... Windows ..... Operating Systems .......... Linux .......... Mac OS .......... Windows ..... Parental Control ..... Security and PGP .......... Firewalls ..... Services ..... Spyware ..... Virus Information ..... Visionary Support Tools CD ..... Web Hosting ..... WiFi .......... Routers/Switches Visionary Support Knowledge Base   Getting Started: Dial-Up  Broadband  Dial-Up  Email  General Internet  Internet Browsers  Networking  Operating Systems  Parental Control  Security and PGP  Services  Spyware  Virus Information  Visionary Support Tools CD  Web Hosting  WiFi Knowledge Base Visionary Support Knowledge Base Cannot Send E-Mail Problem: You can receive mail, but cannot send any mail. Perhaps it keeps asking you for a password over and over ("Please enter your user name and password for the following...   February 17, 2006    Views: 11868    Preventing Spyware Problems A little bit of prevention can save you hours of nightmarish work trying to recover from a spyware disaster. Spyware can wreak total havoc on your computer on your computer! Please take the...   February 2, 2005    Views: 13641    If Your DSL Connection Goes Down Please follow this procedure if your DSL connection goes down: Physically unplug the power cord to your DSL router; e.g. Actiontec, Zoom.  If you have any  router, hub or firewall unplug the...   August 30, 2004    Views: 11877    Computer is Slow or Numerous Windows Pop Up Is your computer suffering from any of the following symptoms? Your internet connection is unusually slow. An objectionable website takes over your browser.Lots of pop-up ads all...   April 20, 2004    Views: 9988    Spam Filter Introduction The Visionary Spam Filter is an adjustable filter which is highly customizable. If you are receiving spam message in your inbox please adjust the Spam Filter to be more aggressive. To do this...   March 5, 2007    Views: 7575    Howie Filter Slider To adjust the Howie Filter "Slider" please refer the following instructions:1. Log into the site by visiting www.spam.vcn.com, and login with your e-mail address and password.2. Click...   March 13, 2007    Views: 6324    Categories Getting Started: Dial-Up (13) Just signed up for a new Visionary account? This is how to set up your computer to dial into the internet. Broadband (49) High Speed Internet connection via DSL or Wireless Dial-Up (34) Using modems over standard telephone lines Email (115) Sending or receiving Internet email General Internet (17) Internet Definitions, Terms, and Topics Internet Browsers (36) E.g., Internet Explorer, Netscape, Opera Networking (15) DNS, IP settings, Windows Networking, etc. Operating Systems (42) Windows, Linux, Mac OS, etc., as used by Visionary customers Parental Control (2) Suggestions to keep harmful websites at bay Security and PGP (13) Devoted to disseminating good security practices Services (13) Spam & Virus Filters, Howie Cruise web accelerator, Web page content filter, Howie Hold internet answering machine, and more Spyware (23) Identifying and dealing with spyware or adware. Virus Information (7) Information regarding virus protection, removal, and links to antivirus references. Visionary Support Tools CD (3) *Discontinuted Support* Spyware Removal Software, Update Software, Maintance Software, and Other Utilities Web Hosting (3) Managing your Visionary hosted web site. WiFi (17) internal wireless networks Latest Articles Problems with Cookies in IE       If you get the error message 'Login failed' after multiple attempts and especially after clearing your browsers cache and temporary internet files; you may need to adjust your cookie... (No rating)  November 21, 2011    Views: 177    Setting up email on an AT&T iPhone 4 *Notice: this article was created for your convenience. An AT&T phone was not available so we used the Verizon version, please disregard the "Verizon" in the status bar. We do not...   June 1, 2011    Views: 2098    Thunderbird 3.1 Automatic Setup Thunderbird has recently implemented an ISP database. ISP's such as Visionary, can now submit mail server settings to the database for Thunderbird to look to for automatic configuration.The...   March 1, 2011    Views: 991    Setting up a secure connection (SSL) In an effort to reduce the amount of SPAM emails being sent, some Internet Provders have been systematically blocking port 25 (the default port for sending mail). If you find that you have been...   February 26, 2011    Views: 873    Setting up email on a verizon iPhone 4 *Notice: this article was created for your convenience. We do not support mobile devices.*Setting Up a vcn.com Email Address on iPhone (iOSv4.2.6)At the home screen, find settings. Select Mail....   February 12, 2011    Views: 14293    Most Popular Articles How to remove Movieland Problem:Movieland has gotten onto your computer. It takes over the whole screen and probably has a girl talking to you.Movieland may have been installed on your computer following a visit by you...   December 14, 2005    Views: 196216    Error Number 0x80042108 Problem:Your e-mail program gives you error number 0x80042108. The error box may say:"Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this...   March 30, 2005    Views: 98180    Cannot View Secure Web Sites (https:) If you cannot view or access secure web pages (those beginning with an https:// URL) you may experience an of these symptoms: You cannot get into hotmail and yahoo email accounts. Cannot...   June 24, 2004    Views: 84836    McAfee Says "...you need to uninstall all McAfee Security Services first" Problem: You cannot remove McAfee. You go to remove McAfee your computer using Add/Remove Programs. It will not let you remove it. You get a message saying "In order to uninstall McAfee...   February 1, 2006    Views: 78398    Error 553: Email is not configured to relay mail to address Problem – Getting the response “Mail undeliverable to recipient(s) due to relay error.” The socket error number is commonly 501, 553, or 554 in the email response. In Outlook or Outlook Express,...   May 19, 2004    Views: 55806

Home  |  Services  |  Support  |  About  |  Contact Us  |  Terms & Conditions	Business  |  Residential
Copyright © 2010 Visionary Communications, Inc. All rights reserved.