How to Disable E-Mail Scanning in Trend Micro's PC-cillin Internet Security.

Problem: PC-cillin Anti-virus is scanning your e-mail, which may be causing some problems, such as server time-outs, error messages, or inability to send out email messages.

1. Right-click on that little blue and white pill on the taskbar and choose Open Main Console.

2. This brings up the main screen. Click Antivirus. [Note: If you have plain PC-cillin Antivirus rather than the Internet Security suite, you will not have this screen. Instead, you should have an item that says Email on the right-hand sidebar. Click on E-Mail and continue on -- the rest of the steps should be the same.]

3. Click Mail Scan, the third item.

4. Un-check Scan incoming messages retrieved using supported email clients . Click Apply.

5. Click the Outgoing tab and un-check Scan outgoing messages retrieved using supported email clients too. Click Apply.

6. Close up PC-cillin, and you should be set to get e-mail again.