Business Residential Customer Service: 1.888.682.1884    Technical Support: 1.877.288.8389  
Visionary
Search


Browse By Category

Visionary Support Knowledge Base
Knowledge Base

Dialup connection speeds slower than 56k

Dialup connection speeds slower than 56k

Dialup speeds can be slower than 56k if:
Visionary's modem is analog (check service locations page for each town at http://home.vcn.com)
customer modem is analog (33.6k max)
customer location is greater than 2 miles from downtown
customer location wiring is degraded
customer is on a split line (sometimes, a phone line is split into two at customer location to deliver two voice lines)

It is typical for a line longer than 6 miles from downtown to only allow 26k of dialup throughput.

It is also typical for static on the phone line to affect modem speed, regardless of whether static can be heard. Voice traffic uses a small portion of the phone line, and does not require as many resources as a modem.

How helpful was this article to you?

Related Articles

article Dialup connection hangs up while in use
Dialup connection hangs up while in use The most common cause of a disconnect while a dialup modem is in use is the Disconnect if Idle setting. Each computer has a setting that will...

  May 14, 2004    Views: 7587   
article Saving Dialup passwords in Win9x
Problem - Saving Passwords in Windows 9x  

  May 18, 2004    Views: 3454   
article Setting up Dial-up Internet on Mac OS 10-10.4 (OS X)
Problem – Setting up dial-up internet on Macintosh Operating System 10-10.4 (also known as OS X, Cheetah, Puma, Jaguar, Panther, or Tiger)Solution – The steps below will walk you through setting...

  May 5, 2004    Views: 4763   

User Comments

No comments have been posted.